Terms of Service

1. Introduction

Welcome to Databuddy ("we," "our," or "us"). These Terms of Service govern your access to and use of our privacy-first analytics platform available at https://app.databuddy.cc and our related services.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Definitions

To make these terms clear, here are some key definitions:

• Account: Your unique account created to access our Service
• Service: Databuddy's analytics platform and related services
• User/You: The person or organization using our Service
• Website: The Databuddy website at https://app.databuddy.cc
• Content: Any data, text, or information you provide to our Service

3. Account Registration

To use our Service, you need to create an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Keep your account information up to date
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

You must be at least 18 years old to create an account. If you're creating an account on behalf of an organization, you must have the authority to bind that organization to these Terms.

4. Acceptable Use

What You Can Do

You may use our Service to:

• Track analytics for websites you own or have permission to track
• Generate reports and insights from your analytics data
• Export your data for your own use
• Use our API within reasonable limits

What You Cannot Do

You may not:

• Track websites you don't own without permission
• Use the Service for illegal activities
• Attempt to reverse engineer or hack our Service
• Share your account credentials with others
• Use the Service to collect personal information without consent
• Overload our servers or interfere with other users
• Violate any applicable laws or regulations

5. Privacy and Data

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our Service, you consent to our data practices as described in ourPrivacy Policy.

Key points about data:

• We use privacy-first analytics that don't track individual users
• You own your analytics data and can export it anytime
• We don't sell your data to third parties
• We comply with GDPR, CCPA, and other privacy regulations

6. Billing and Payments

Subscription Plans

We offer various subscription plans with different features and usage limits. Current pricing is available on our website.

• Subscriptions are billed monthly or annually
• All fees are non-refundable except as required by law
• We may change pricing with 30 days notice
• You can cancel your subscription at any time

Payment Terms

• Payment is due at the beginning of each billing cycle
• We accept major credit cards and other payment methods
• Failed payments may result in service suspension
• You're responsible for all taxes and fees

7. Service Availability

We strive to provide reliable service, but we cannot guarantee 100% uptime. We aim for 99.9% uptime and will notify you of planned maintenance.

• We may temporarily suspend service for maintenance
• We're not liable for service interruptions beyond our control
• We'll make reasonable efforts to minimize downtime
• Status updates are available on our status page

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Databuddy and are protected by copyright, trademark, and other laws.

• You retain ownership of your data and content
• We grant you a limited license to use our Service
• You cannot copy, modify, or distribute our Service
• Our trademarks and logos are our property

9. Limitation of Liability

To the maximum extent permitted by law, Databuddy shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Our total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

Your Right to Cancel

You may cancel your account at any time by:

• Using the cancellation option in your account settings
• Contacting our support team
• Following the cancellation process in your billing settings

Our Right to Terminate

We may suspend or terminate your account if you:

• Violate these Terms of Service
• Fail to pay fees when due
• Use the Service in a way that harms us or other users
• Provide false information

We'll provide reasonable notice before termination unless immediate termination is necessary to protect the Service or other users.

11. Changes to Terms

We may update these Terms from time to time. We'll notify you of material changes by:

• Posting the updated Terms on our website
• Sending you an email notification
• Providing notice through our Service

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction where Databuddy is incorporated, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service will be resolved through binding arbitration or in the courts of our jurisdiction.

13. Contact Information

If you have questions about these Terms of Service, please contact us:

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Databuddy regarding the Service.